24-Hour Emergency Service
Santa’s 24-Hour Emergency Service Means Peace-of-Mind All Year
Santa is available if you need us — whenever you need us. 24-hour emergency service is fundamental to the residential service we provide for our customers.
Santa was one of the first energy companies to offer staffed 24-hour emergency service, 365-day-a-year. Decades later, we are one of the few energy companies that does not outsource the important task of offering our customers 24-hour emergency care.
When you call, any time of the day or night, a skilled Santa employee will be there to answer the 24-hour emergency service hotline. You do not want to speak to an answering machine because you do not want to wait for a call back before someone can begin diagnosing your problem. When it is freezing outside, you can’t wait and with Santa, you won’t have to.
Our dispatcher will work with you from the moment you call and should the situation require it, we have technicians available 24 hours a day to come to your house and resolve the problem on site often within 2 hours of speaking with us.